Rachel Feltes

I’m a user experience designer who makes things that matter. Experienced in UX for healthcare and civic tech; passionate about accessibility, inclusion, and designing for the future.

Portfolio

Diversity, equity, and inclusion (DEI) for caregivers

I worked with Carina, a care matching site linking licensed caregivers with people on Medicare or Medicaid requiring in-home care. My team and I evaluated Carina’s platform with a DEI lens to identify and address opportunities for bias or discrimination.

Read Carina case study

Redesigned home page for the texas higher education coordinating board

Visualizing higher education data

The Texas Higher Education Coordinating Board (THECB) publishes student and institutional data for Texas’ colleges and universities. I helped design a new site to make their data accessible to the public and accommodate their diverse users.

Read THECB case study

Pages of redesigned quick start guide with instructions to take a covid swab test

COVID-19 test kits

The Seattle Coronavirus Assessment Network (SCAN) was a large-scale research project using data from free, take-at-home COVID-19 test kits to track the spread of Coronavirus. I worked to improve usability and user completion rates of the test kits.

Read SCAN case study

About

Rachel smiling and crouching inside of a large sculpture of the letter T

Mission oriented designer

UX Designer at Gundersen Health System + Bellin Health, a combined enterprise health system covering 4 states, 100+ hospital and clinic locations, 14,000+ employees, and 2.5+ million patient visits per year.
Passionate about inclusive, accessible design.
Favorite emoji: 😎
Haphazard quilter - I design all my own quilt patterns and sometimes follow them.

If you’d like to get in touch, shoot me a message on LinkedIn or an email at rachellfeltes@gmail.com. Let’s chat!

Resume

Writings

Interaction DEI toolkit

A design toolkit with a workshop and set of prompts that product teams can use to evaluate their platform through a DEI lens.

View toolkit

Gender in the EHR

A paper I wrote conducting a Feminist Actor-Network theory analysis of shifting networks in the electronic healthcare record space.

View paper

Voting resources

A 2020 community for engaging and informing new voters through relational organizing.

View community

Proactive design for DEI

Conference presentation sharing practical design tools to design for diversity, equity, and inclusion.

View presentation